Terms of Service

1. Agreement

These Terms of Service ("Terms") govern your use of the websites o2global.org and o2global.ca and the software products and services operated by O2 Global Services ("we", "us", "our"), a sole proprietorship based in Canada. By using our website or services, you agree to these Terms. Individual products may have additional terms presented at sign-up; those terms supplement these.

2. Our services

We design, build, and operate software products, including a community and church management platform, a music application for chord charts and lyrics, and a rental and living management application. Some products may be offered in early access, in phased releases, or by invitation while in development.

3. Accounts

When you create an account with one of our products, you agree to provide accurate information and keep your credentials secure. You are responsible for activity that occurs under your account. Organizations that administer community data are responsible for having the appropriate authority to manage their members' information.

4. Payments, subscriptions, and refunds

• Paid features and subscriptions are billed through our payment processor, Stripe. Prices and billing frequency are shown at the point of purchase.
• Subscriptions renew automatically unless cancelled before the renewal date. You can cancel at any time, and your access continues to the end of the paid period.
• If something goes wrong on our side — a service failure or an incorrect charge — contact us within 30 days at support@o2global.org and we will make it right, including issuing a refund where appropriate.

5. Acceptable use

You agree not to:

• use our services for any unlawful purpose or in violation of others' rights;
• upload content you do not have the right to share, including copyrighted musical works without permission;
• attempt to gain unauthorized access to our systems or other users' data;
• interfere with the operation of our services or impose unreasonable load on our infrastructure.

6. Your content

You retain ownership of the content you create in our products — community records, song arrangements, property information, and similar. You grant us only the limited license needed to store, process, and display that content in order to provide the service to you. Our handling of personal information is described in our Privacy Policy.

7. Intellectual property

The software, design, and branding of our products and this website are owned by O2 Global Services and protected by applicable intellectual property laws. You may not copy, modify, or redistribute them except as permitted by these Terms or with our written consent.

8. Availability and changes

We work hard to keep our services reliable, but they are provided "as is" and "as available." Products in development or early access may change, and features may be added or removed as they mature. We will give reasonable notice of changes that materially reduce the functionality of a paid service.

9. Limitation of liability

To the maximum extent permitted by law, O2 Global Services will not be liable for indirect, incidental, or consequential damages arising from your use of our services. Our total liability for any claim is limited to the amount you paid us for the service in the twelve months before the claim arose. Nothing in these Terms limits liability that cannot be limited under applicable law.

10. Termination

You may stop using our services and close your account at any time. We may suspend or terminate access for material breach of these Terms, giving notice where reasonable. Sections that by their nature should survive termination (including content ownership, liability limits, and governing law) survive.

11. Governing law

These Terms are governed by the laws of the province in which O2 Global Services is registered and the federal laws of Canada applicable therein. Disputes will be resolved in the courts of that province.

12. Contact

Questions about these Terms can be sent to hello@o2global.org.